Last Updated: 9/23/2025
This Privacy Policy describes how our services ("we", "us", or "our") collects, uses, and discloses your information in connection with your use of our websites, services, and applications (collectively, the "Service"). Your privacy is important to us, and we are committed to protecting it.
1. Information We Collect
We collect information that you provide to us directly and information that is collected automatically when you use our Service.
- Information You Provide: This includes information you provide when you create an account, such as your name, email address, phone number, and business details (e.g., restaurant name, address). It also includes any menu data or other content you upload to the Service.
- Information from End Users: When your customers (end users) place an order through our Service, we may collect their name and table number as provided by them. We process this information on your behalf.
- Automatically Collected Information: We may collect information about your device and how you use our Service, such as your IP address, browser type, and usage data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To operate our platform, process transactions, and manage user accounts.
- To Improve and Personalize the Service: To understand how our users interact with the Service and to develop new features and functionality.
- To Communicate With You: To send you service-related announcements, updates, security alerts, and support messages.
- For Security and Fraud Prevention: To protect our Service, our users, and the public from fraudulent or illegal activity.
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with third-party vendors and service providers (e.g., cloud hosting providers) that perform services on our behalf, under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable and appropriate security measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You can manage your account information through your dashboard settings or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the form on our Contact Us page.